Our Commitment to Privacy
Credico Financial Services (Pty) Ltd, the company which owns Moneyexpert, is committed to keeping the data that we collect private, within a secure environment, through the use of our software. We therefore aim to provide an environment in which you know that we respect your right to privacy and will do whatever we can to ensure that any information you provide to us remains private. Any such information will only be used for the purposes described below.
We have implemented policies, rules and technical measures to protect the Personal Data that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. All our employees, who have access to and are associated with the processing of Personal Data, are obliged to respect the confidentiality of our visitors’ Personal Data.
Personal Data we collect
Credico Financial Services (Pty) Ltd collects data to operate effectively and provide you with the best experience with our services. Depending on our services, the data we collect will include the following:
Name and contact data: first and last name, email address, postal address, phone number, and other similar contact data.
Demographic data: your age, gender, and country.
For the use of our price comparison service, we might ask you for Sensitive Personal Data when it is needed to provide you with the most accurate quotes from our partners. For this purpose, your explicit consent will be required each time such data is collected and processed in accordance with this policy.
Why we collect and use your Personal Data
Credico Financial Services (Pty) Ltd collects and uses your personal details to allow us to provide the service which you are seeking, and to enable us to ensure that our services are as personalised and accurate as possible.
How we collect your Personal Data
We obtain your information from you through our websites, or through channels or applications operated by us, or on our behalf, or on behalf of our trading name Moneyexpert.
Who we share your Personal Data with
By using our website, and completing an enquiry form, you will be requested to give your consent to Credico Financial Services (Pty) Ltd contacting you by phone, e-mail or otherwise to inform you about products and services that may be of interest to you. This consent is to be formed through an explicit means on the quote submitted to Credico Financial Services (Pty) Ltd, or its partners.
If you provide your consent for this purpose, Credico Financial Services (Pty) Ltd will share your Personal Data with third party email service suppliers to send our customers emails.
If you do not wish to be contacted by us via email in future, please click the unsubscribe link in the email and follow the instructions. We will then cease to contact you via email to offer products and services.
How do I unsubscribe?
You may unsubscribe at any time by emailing us at email@example.com, requesting that your email address is removed.
Credico Financial Services (Pty) Ltd may also disclose your Personal Data to government bodies and regulators where required to do so by law, or where necessary for Credico Financial Services (Pty) Ltd to fulfil our regulatory obligations.
How we protect your Personal Data
Protecting your information is one of our top priorities, so we use a world leading hosting service who hold all of your data. Any individual with access to your data goes through a rigorous reference and disbarring services check, and no hard copies of Personal Data are created at any point. All data transfer is secured using modern encryption technologies.
Tracking Data Policy
We obtain non-personal data by using cookies and other similar technologies. These technologies help us analyse web traffic and lets us know when you visit a particular web page.
Remembering your preferences and storing your settings
Performing statistical analysis
Analysing our website performance
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may change your web browser settings to notify you of cookie placement requests or decline cookies by default.
Changes to the Policy
Each Visitor agrees to indemnify, defend, and hold harmless Moneyexpert (and those related to it and its officers, agents, co-branders or other partners, and employees) from and against any claim, demand, loss, damage, cost, or liability (including reasonable attorneys’ fees) arising out of or relating to its use of this web site. If you have any questions or concerns do not hesitate to contact us at firstname.lastname@example.org.